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Handling Difficult Customers: 12 Tips for Staying Calm and Defusing Tension 

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Dealing with an angry or difficult customer can be one of the most challenging parts of working in customer service. When tensions run high, it’s easy to get flustered and make the situation worse. However, by staying calm and employing some simple defusing techniques, you can turn even the most difficult interaction into a positive experience. Here are some of …

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Streamlining Operations: Efficiency Tips for Small Business Owners to Improve Productivity

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Improving productivity is essential for small business owners striving to maximize their efficiency and profitability. Streamlining operations and optimizing workflows are key strategies to achieve this goal. In this guide, we’ll explore five practical efficiency tips tailored to small business owners looking to enhance productivity and drive success. 1. Improve Productivity with Strategic Automation Streamlining repetitive tasks through automation can …

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7 Common Pitfalls that Small Businesses Should Avoid 

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As a small business owner, it’s easy to get caught up in the daily operations and lose sight of some important long-term strategies. However, making assumptions or common mistakes can end up costing your company dearly down the road. This article discusses 7 typical pitfalls that entrepreneurs would be wise to sidestep.  Not Having a Solid Business Plan   One of …

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Spring Into Action: Refreshing Your Business Strategies for a New Season 

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The winter winds have finally started to calm, the days are getting longer, and signs of new life are emerging all around us. Spring has sprung! For many businesses, this change of seasons presents an opportunity to refresh strategies and reinvigorate operations as we head into a busy time of year.   After months of slower activity through the colder months, …

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How to Overcome Common Challenges Faced by Small Business Owners 

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Starting and running a small business is a dream for many entrepreneurs, offering the freedom to be your boss, pursue your passion, and reap the rewards of your hard work. However, along the way, small business owners often face numerous challenges that can test their resilience and determination. From managing cash flow to finding and retaining top talent, these obstacles …

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Understanding Your Market: Market Research Essentials for Small Businesses 

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As a small business owner, one of the most critical factors that can determine the success or failure of your venture is your understanding of your target market. Without a deep and comprehensive knowledge of your customers, their needs, preferences, and behaviors, it becomes exceedingly difficult to create products or services that resonate with them, develop effective marketing strategies, and …

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From Idea to Launch: How to Start a Successful Small Business 

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Starting a small business is an exciting and rewarding journey, but it’s also a challenging one that requires careful planning, dedication, and resilience. Whether you’re driven by a passion for a particular product or service, the desire for financial independence, or the thrill of entrepreneurship, turning your idea into a successful venture takes more than just a great concept. In …

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Thriving in Uncertain Times: Strategies for Small Businesses 

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Uncertainty is the nemesis of small business owners. When times are unclear, it’s difficult to plan, project finances accurately, or understand upcoming challenges. Yet running a small business often means navigating unpredictable economic fluctuations, changing regulations, competitive upheavals, or sudden shifts in consumer demand.   Rather than being paralyzed by uncertainty, smart entrepreneurs adopt strategies to thrive despite ambiguity. Small businesses …

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The Power of Networking: How Small Business Owners Can Expand Their Reach 

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For busy small business owners focused on daily operations, networking often falls low on the priority list. Yet actively developing connections represents an invaluable growth strategy proven to elevate brands, increase sales, and establish recognition. Far beyond merely collecting business cards or small talk, robust networking multiplies opportunities through cultivating relationships, sparking collaboration, and nurturing referrals. This article explores networking …

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Subscription Economy: Transitioning Your Small Business to a Subscription Model 

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The subscription economy is booming. From monthly boxes to streaming services and software subscriptions, recurring revenue models are taking over across industries. The numbers speak for themselves – over the last nine years, the subscription economy has seen subscription businesses grow by more than 100% every year.   For small business owners, adopting a subscription model comes with many potential benefits. …

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Boss Boundaries: How To Loosen Your Personal Life By Applying New Boundaries At Home

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Creating and maintaining healthy boundaries between your work and personal life is an ongoing journey that can significantly impact your well-being and overall satisfaction. In an age where remote work and digital connectivity blur the lines between professional and personal domains, it’s more important than ever to establish clear boundaries that allow you to thrive in both areas. This article …

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Are You Working on the Business or in the Business? A Vital Question for Business Owners

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Joining a mastermind group can be a game-changer for business owners seeking to strike a balance between working on the business and working in the business. As a business owner, your time and energy are valuable resources. One crucial question that every business owner should ask themselves is: “Am I working on the business or in the business?” It’s easy …

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Why Roundtables, Not Networking Groups, Are The Key To Successful Business Growth

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Discover the transformative power of roundtables as a networking alternative for business owners, fostering meaningful relationships, collaboration, and valuable insights for sustainable growth. Business owners understand the value of making connections to drive the growth of their businesses. However, it’s not always easy to determine which networking opportunities will best contribute to their success. While networking groups have long been …

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Unlocking Success: A Guide for Business Owners to Achieve Their Goals

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As a business owner, setting and achieving goals is vital for driving growth, realizing your vision, and achieving long-term success. However, the path to goal attainment can be challenging, requiring strategic planning, perseverance, and adaptability. In this blog, we will provide a comprehensive guide to help business owners effectively set and achieve their goals, empowering them to unlock their full …

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Turning Resources Into Profits: How To Fix Your Cash Flow By Utilizing Team Members.

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Business owners understand the importance of turning resources into profits. As a business grows and evolves, cash flow can be a challenge. Fortunately, there are strategies to help overcome this issue. One effective option is to utilize team members in order to streamline operations and improve efficiency.  Reduce costs and make better use of resources. The first step in fixing …

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Lonely At The Top? It Doesn’t Have To Be… The 3-Step Method To Fixing Isolation At Work

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Being a business owner can be an incredibly rewarding experience, but it doesn’t come without challenges. One of the biggest pitfalls of being a business leader is experiencing isolation and loneliness at the top. You may be surrounded by other people in your office every day, but even so, many business owners still experience feelings of loneliness as they shoulder …

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Are You “Mastermind Material” – How To Tell

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As a business owner, have you ever wondered if you possess the qualities and skills necessary to become a master of your craft? While there is no one-size-fits-all answer, there are certain traits that successful business owners share in common. We’ll explore what it takes to be “mastermind material” and how you can determine whether or not you possess these …

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Hey, Bossman, Is Your Business Competing With Your Marriage? Balancing Business and Marriage.

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Being an entrepreneur is hard work, demanding long hours, and lots of dedication. But when it comes to running a business, there’s one thing that can be even more difficult than finding success—balancing business and marriage. It can be tough to keep both going strong at the same time, but work-life balance is essential if you want your relationship with …

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Can Your Business Survive Another Year; Survive The Recession?

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If you’re a business owner, the recent global economic recession has no doubt been a cause for concern. With so many businesses shutting their doors for good, it’s more important than ever to make sure that your business is on solid footing and has a plan for weathering tough times. But how can you tell if your business can survive …

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Ep: 331 Michal Stawicki

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Mastering Business Habits with Michal Stawicki Take the FREE Business Owners’ Life Domain Assessment HERE Michal Stawicki is a bestselling author in the personal development field and a business coach. He is obsessed with changing the world through daily habits, starting with his own habits and his world. In the last decade, he published 19 books, sold over 85,000 copies …

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Ep: 330 Jeremy Lessaris

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Maximizing Profitability: Managing Credit Card Fees through Payment Intermediaries Book your Ascend Mastermind Discovery call HERE Jeremy is a serial entrepreneur, investor, and former global marketing & communications executive. Over the past two decades, Jeremy has founded and led 8 of his companies to successful exit. Jeremy is currently the Founder & CEO of Payment Brokers, a fintech company, focused …

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Ep: 329 Wade Swikle

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Entrepreneurial Journey: Scaling a Moving Company into a Franchise Model Book your Ascend Mastermind Discovery call HERE Wade Swikle is the founder and CEO of 2 College Brothers Moving, Storage and Franchising, host of the Grow Your Moving Company Podcast, and co-founder of Moving Titan Retreats. Wade started his moving company with $600 and a pickup truck at the age …

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Ep: 328 Jason Howe

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Overcoming Challenges and Finding Purpose with Jason Howe Schedule a call to learn more about the Clarity Navigator Program HERE Jason Howe’s expertise in addiction recovery, trauma, and mental health isn’t just professional — it’s deeply personal. As a respected bestselling author, speaker, and consultant who has collaborated with Fortune 500 companies, the U.S. Military, and the USO, Jason brings …

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Ep: 327 Solomon Thimothy

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Mastering Challenges: Essential Tips for Small Business Owners Clarity Navigator Discovery Session – Sign Up HERE Solomon Thimothy is a highly accomplished entrepreneur with over 17 years of experience in marketing and sales. As the co-founder and CEO of OneIMS, a leading inbound marketing and sales agency, as well as Clickx, he has helped businesses double their revenue using the 10X …

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Ep: 326 Robb Green

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Insights for Growth and Achievement for Small Business Owners Book your Ascend Mastermind Discovery call HERE Robb Green is a lifelong learner constantly seeking knowledge to empower himself and others. Robb has owned 8 brands over the course of his career and currently hosts the podcast “I’m the One,” which provides practical guidance on building wealth, maintaining healthy relationships, and …

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Ep: 325 Tim Calise

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

The Power of Recurring Revenue in Small Businesses Take the FREE Business Owners’ Life Domain Assessment HERE Tim is a versatile entrepreneur, investor, consultant, and podcast host who helps service business owners uncover the profits hidden inside their existing business. By the age of 25, Tim had raised over $325mm for his investment company before moving on to building a …

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Ep: 324 Henry McIntosh

In Podcast, Podcast, Podcasts by Gary Wilbers

Unlocking Business Growth Through Partnership Marketing Take the FREE Business Owners’ Life Domain Assessment HERE Today we’re talking to Henry McIntosh, the founder of Twenty One Twelve Marketing, a partnership marketing agency otherwise known as the commercial collaborations agency and GLOW Festivals – an apres ski music festival with absolutely no snow in sight. Subscribe on iTunes, Google, Spotify, or listen here: What business …

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Ep: 323 Jon Bassford

In Podcast, Podcast, Podcasts by Gary Wilbers

Enhancing Business Efficiency with Jon Bassford Transform your team with the Business Growth Accelerator. Sign up HERE Jon Bassford is the Founder and CEO of Lateral Solutions, an operations management company specializing in launching and managing internal operations for startups, small businesses, and nonprofits. Jon is a visionary entrepreneur and operations professional who thrives on creating and driving change. Subscribe …

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Ep: 322 Tanya Alvarez

In Podcast, Podcast, Podcasts by Gary Wilbers

Accountability Strategies for Small Business Success Transform your team with the Business Growth Accelerator. Sign up HERE Tanya Alvarez, founder of a New York ad agency at 25, battled odds and achieved $1M in revenue. With OwnersUP, she helps you win at work while living what matters most. Subscribe on iTunes, Google, Spotify, or listen here: What business problem do you solve? In this …

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Ep: 331 Michal Stawicki

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Mastering Business Habits with Michal Stawicki Take the FREE Business Owners’ Life Domain Assessment HERE Michal Stawicki is a bestselling author in the personal development field and a business coach. He is obsessed with changing the world through daily habits, starting with his own habits and his world. In the last decade, he published 19 books, sold over 85,000 copies …

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Ep: 330 Jeremy Lessaris

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Maximizing Profitability: Managing Credit Card Fees through Payment Intermediaries Book your Ascend Mastermind Discovery call HERE Jeremy is a serial entrepreneur, investor, and former global marketing & communications executive. Over the past two decades, Jeremy has founded and led 8 of his companies to successful exit. Jeremy is currently the Founder & CEO of Payment Brokers, a fintech company, focused …

View Post

Ep: 329 Wade Swikle

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Entrepreneurial Journey: Scaling a Moving Company into a Franchise Model Book your Ascend Mastermind Discovery call HERE Wade Swikle is the founder and CEO of 2 College Brothers Moving, Storage and Franchising, host of the Grow Your Moving Company Podcast, and co-founder of Moving Titan Retreats. Wade started his moving company with $600 and a pickup truck at the age …

View Post

Ep: 328 Jason Howe

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Overcoming Challenges and Finding Purpose with Jason Howe Schedule a call to learn more about the Clarity Navigator Program HERE Jason Howe’s expertise in addiction recovery, trauma, and mental health isn’t just professional — it’s deeply personal. As a respected bestselling author, speaker, and consultant who has collaborated with Fortune 500 companies, the U.S. Military, and the USO, Jason brings …

View Post

Ep: 327 Solomon Thimothy

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Mastering Challenges: Essential Tips for Small Business Owners Clarity Navigator Discovery Session – Sign Up HERE Solomon Thimothy is a highly accomplished entrepreneur with over 17 years of experience in marketing and sales. As the co-founder and CEO of OneIMS, a leading inbound marketing and sales agency, as well as Clickx, he has helped businesses double their revenue using the 10X …

View Post

Ep: 326 Robb Green

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Insights for Growth and Achievement for Small Business Owners Book your Ascend Mastermind Discovery call HERE Robb Green is a lifelong learner constantly seeking knowledge to empower himself and others. Robb has owned 8 brands over the course of his career and currently hosts the podcast “I’m the One,” which provides practical guidance on building wealth, maintaining healthy relationships, and …

View Post

Ep: 325 Tim Calise

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

The Power of Recurring Revenue in Small Businesses Take the FREE Business Owners’ Life Domain Assessment HERE Tim is a versatile entrepreneur, investor, consultant, and podcast host who helps service business owners uncover the profits hidden inside their existing business. By the age of 25, Tim had raised over $325mm for his investment company before moving on to building a …

View Post

Ep: 324 Henry McIntosh

In Podcast, Podcast, Podcasts by Gary Wilbers

Unlocking Business Growth Through Partnership Marketing Take the FREE Business Owners’ Life Domain Assessment HERE Today we’re talking to Henry McIntosh, the founder of Twenty One Twelve Marketing, a partnership marketing agency otherwise known as the commercial collaborations agency and GLOW Festivals – an apres ski music festival with absolutely no snow in sight. Subscribe on iTunes, Google, Spotify, or listen here: What business …

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Ep: 323 Jon Bassford

In Podcast, Podcast, Podcasts by Gary Wilbers

Enhancing Business Efficiency with Jon Bassford Transform your team with the Business Growth Accelerator. Sign up HERE Jon Bassford is the Founder and CEO of Lateral Solutions, an operations management company specializing in launching and managing internal operations for startups, small businesses, and nonprofits. Jon is a visionary entrepreneur and operations professional who thrives on creating and driving change. Subscribe …

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Ep: 322 Tanya Alvarez

In Podcast, Podcast, Podcasts by Gary Wilbers

Accountability Strategies for Small Business Success Transform your team with the Business Growth Accelerator. Sign up HERE Tanya Alvarez, founder of a New York ad agency at 25, battled odds and achieved $1M in revenue. With OwnersUP, she helps you win at work while living what matters most. Subscribe on iTunes, Google, Spotify, or listen here: What business problem do you solve? In this …

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Ep: 331 Michal Stawicki

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Mastering Business Habits with Michal Stawicki Take the FREE Business Owners’ Life Domain Assessment HERE Michal Stawicki is a bestselling author in the personal development field and a business coach. He is obsessed with changing the world through daily habits, starting with his own habits and his world. In the last decade, he published 19 books, sold over 85,000 copies …

View Post

Ep: 330 Jeremy Lessaris

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Maximizing Profitability: Managing Credit Card Fees through Payment Intermediaries Book your Ascend Mastermind Discovery call HERE Jeremy is a serial entrepreneur, investor, and former global marketing & communications executive. Over the past two decades, Jeremy has founded and led 8 of his companies to successful exit. Jeremy is currently the Founder & CEO of Payment Brokers, a fintech company, focused …

View Post

Ep: 329 Wade Swikle

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Entrepreneurial Journey: Scaling a Moving Company into a Franchise Model Book your Ascend Mastermind Discovery call HERE Wade Swikle is the founder and CEO of 2 College Brothers Moving, Storage and Franchising, host of the Grow Your Moving Company Podcast, and co-founder of Moving Titan Retreats. Wade started his moving company with $600 and a pickup truck at the age …

View Post

Ep: 328 Jason Howe

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Overcoming Challenges and Finding Purpose with Jason Howe Schedule a call to learn more about the Clarity Navigator Program HERE Jason Howe’s expertise in addiction recovery, trauma, and mental health isn’t just professional — it’s deeply personal. As a respected bestselling author, speaker, and consultant who has collaborated with Fortune 500 companies, the U.S. Military, and the USO, Jason brings …

View Post

Ep: 327 Solomon Thimothy

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Mastering Challenges: Essential Tips for Small Business Owners Clarity Navigator Discovery Session – Sign Up HERE Solomon Thimothy is a highly accomplished entrepreneur with over 17 years of experience in marketing and sales. As the co-founder and CEO of OneIMS, a leading inbound marketing and sales agency, as well as Clickx, he has helped businesses double their revenue using the 10X …

View Post

Ep: 326 Robb Green

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

Insights for Growth and Achievement for Small Business Owners Book your Ascend Mastermind Discovery call HERE Robb Green is a lifelong learner constantly seeking knowledge to empower himself and others. Robb has owned 8 brands over the course of his career and currently hosts the podcast “I’m the One,” which provides practical guidance on building wealth, maintaining healthy relationships, and …

View Post

Ep: 325 Tim Calise

In Podcast, Podcast, Podcasts by Gary WilbersLeave a Comment

The Power of Recurring Revenue in Small Businesses Take the FREE Business Owners’ Life Domain Assessment HERE Tim is a versatile entrepreneur, investor, consultant, and podcast host who helps service business owners uncover the profits hidden inside their existing business. By the age of 25, Tim had raised over $325mm for his investment company before moving on to building a …

View Post

Ep: 324 Henry McIntosh

In Podcast, Podcast, Podcasts by Gary Wilbers

Unlocking Business Growth Through Partnership Marketing Take the FREE Business Owners’ Life Domain Assessment HERE Today we’re talking to Henry McIntosh, the founder of Twenty One Twelve Marketing, a partnership marketing agency otherwise known as the commercial collaborations agency and GLOW Festivals – an apres ski music festival with absolutely no snow in sight. Subscribe on iTunes, Google, Spotify, or listen here: What business …

View Post

Ep: 323 Jon Bassford

In Podcast, Podcast, Podcasts by Gary Wilbers

Enhancing Business Efficiency with Jon Bassford Transform your team with the Business Growth Accelerator. Sign up HERE Jon Bassford is the Founder and CEO of Lateral Solutions, an operations management company specializing in launching and managing internal operations for startups, small businesses, and nonprofits. Jon is a visionary entrepreneur and operations professional who thrives on creating and driving change. Subscribe …

View Post

Ep: 322 Tanya Alvarez

In Podcast, Podcast, Podcasts by Gary Wilbers

Accountability Strategies for Small Business Success Transform your team with the Business Growth Accelerator. Sign up HERE Tanya Alvarez, founder of a New York ad agency at 25, battled odds and achieved $1M in revenue. With OwnersUP, she helps you win at work while living what matters most. Subscribe on iTunes, Google, Spotify, or listen here: What business problem do you solve? In this …

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