For 30 years as a management consultant, executive coach, and facilitator, Liz Kislik has helped clients solve their thorniest problems while strengthening their top and bottom lines. She is a frequent contributor to Harvard Business Review, Forbes, and Entrepreneur, and a TEDx speaker on “Why There’s So Much Conflict at Work and What You Can Do to Fix It”.
- Liz’s number one habits are habits of mind:
- Curiosity. She wants to know everything. Who, why and how.
- Cheerfulness. The day goes better if you feel positively and are upbeat.
- Compassion. Consciously look for ways to be helpful for others and look for the good in them.
- To have a highly productive culture you need to know where you’re going.
- What is your purpose, your goals, and your vision?
- There has to be a future orientation for your company.
- You have to know what you want to some extent or you will flounder.
- Communication is very important.
- You have to explain because making a proclamation only works for you.
- You want people to believe what they’re doing really counts.
- The Platinum Rule – Do unto others as they would be done unto.
- You can’t truly lead a team if you can’t lead yourself.
- Emotional intelligence has two components:
- Self awareness is the consciousness you need to lead yourself. What are you doing and how are you responding to events?
- Self regulation is about being able to be present in a situation no matter what’s going on and then handling that situation in a positive and productive way for yourself and for others.
- Leadership requires consistency. Your team needs to know how you are going to be everyday.
- Is the environment supportive of work or not?
- We often call something conflict if we think it has negative emotions or if we’re going to lose something.
- But, conflict is working through something.
- Culture holds the history of a company.
- Old rules that no one does are still part of the culture and can affect it.
- There is often misunderstanding in conflict. We feel people are against us, but often we don’t understand that others have different ways to achieve the same goal.
- You don’t have to upset other people by confronting them. Be curious and see why they did something.
- You can think about what to do and how to proceed forward when you know what’s going on.
- Open up the solutions to other people.
- At the New Year, we can wipe our slates clean.
- Develop a behavior of pattern recognition:
- If something makes you feel off, you don’t have to do anything. Just note it.
- When something happens a 2nd time, admit that it bothers you and be on the lookout for why it bothers you.
- The 3rd time that it happens it has become a pattern. Tackle it now or it’ll seep into affecting your everyday life.
Liz Kislik’s Recharge Round
- Share with us how you believe your mindset affects your life? Looking for the good helps you find the good, and you also feel better. You can do more when you feel better.
- What do you do daily to bring Energy into your life? A little exercise helps you get going. Learning something also gives her energy.
- Share the number one connection that has made the biggest impact on your life? Her kids are her biggest connection. You learn all over what is important to you and what good behavior is.
- What advice has Influenced you the most in your life? “You are not obligated to complete the task, but neither are you free to desist from it. Do your part.”
- Recommend a book and share why you love it? The Art of Possibility by Rosamund and Benjamin Zander
- Define in one sentence or less, what legacy you want to leave on the world? She wants it to be clear that she helped people make things better.
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