Do your managers manage or do they lead? Top-performing organizations create leaders who are great coaches. This is important because according to Forbes, only 34% of employees feel engaged at work. By instilling a culture of effective coaching, it’s possible to overcome the issue of disengagement with your employees.
Why Coaching is so important
Coaching employees is the key to success in your organization. Coaches can help their employees become more productive, increase engagement, achieve company goals and improve performance at work. Coaching starts with a good coaching culture in an organization – do you have one?
Management’s Role
Managers account for at least 70% of the variance in employee engagement scores. Set them up for success by creating a coaching culture.
Let’s discuss The Benefits of Coaching vs. Bossing According to a Study by The Gallup Organization
With coaching, you are:
- 50% more likely to have lower turnover
- 56% more likely to have higher-than-average customer loyalty
- 38% more likely to have above average productivity
- 27% more likely to report higher profitability
Investing in programs that build the capacity of managers to become better leaders will help them have effective coaching conversations. This will pay big dividends in individual employee engagement, organizational health, and business success.
Let’s talk about what good coaches do…
They Get To Know their Employees
Make a genuine effort to get to know your staff members. To be an excellent manager, you must truly understand your team. Learn about each person’s strengths and shortcomings, as well as what motivates them and what discourages them.
They Set Clear Goals
Without a strategic plan, it’s nearly impossible to know what you want and where you’re heading. Start with big-picture thinking and have team members debate and generate ideas to meet your long-term objectives.
They are Transparent
It’s critical to be open and honest with your workers since it allows them to trust you, form relationships, and ensure everyone is on the same page. You may begin by being transparent at the top to create a company culture of openness.
They Build Trust
All good coaching relationships begin with a foundation of equitable trust. Openness can help to build this trust. You may also want to have an open-door policy. Be clear, friendly, and non-judgmental in each coaching session, and try to demonstrate to your employees that you care about them and see them as essential members of the team.
They Lead By Example
You can’t expect your team members to do anything you wouldn’t do, as is the case with most things in a leadership position.
They Resolve Conflict
It’s up to you to watch for interpersonal tension within your team. Try to fully comprehend these issues before they arise and then devise a method for addressing and avoiding them. Humans are competitive by nature. As a result, competing is often natural. However, you may encourage healthy competition and promote collaboration and recognition of group accomplishments rather than individual success by eliminating unhealthy rivalry and encouraging cooperation and recognition of group achievements over personal success.
They Offer Constructive Feedback
Feedback, as one of the most critical components of employee development, can make the team successful. Let your employees know what needs improvement but craft your message to be positive.
They Celebrate Wins
Celebrating the small milestones is what encourages movement towards the big ones. Try to acknowledge both your employee’s achievements as well as the group’s. Recognize individual milestones such as work anniversaries and personal triumphs, and the team and company successes.
They Hold Themselves and others Accountable
Teamwork requires accountability. Some teams avoid it for fear of being exposed. However, once responsibility is acknowledged, formalized, and spread far and wide, your team’s performance will improve. Tasks should be assigned to individuals because no one is accountable if everyone is held responsible.
The challenge now is to assist managers to be better leaders in applying and putting into place sound coaching skills. This will help to develop a team of devoted, competent, and motivated employees. A leader can only achieve excellence through relationships with others, so it’s time to share their vision with employees and seek their support.
If you haven’t already opted-in to receive the full Success in Hiring video series and downloads, you can go to: Successinhiring.biz. Our Success in Hiring System will cover the complete hiring process: Recruiting, Interviewing, Hiring, Onboarding, and Coaching. My purpose is to help business owners succeed in business and life. If you find value in this article please share it with your business associates. Your role as a leader in your organization is to create an Effective Coaching environment for your employees.
Make it a GREAT day!
Gary Wilbers
SIH Coaching pdf download: https://drive.google.com/file/d/1qjK9B5iHLo14vZDLJb8yvozcbQQGx-oo/view?usp=sharing
How To Coach Todays Workforce to Success One Pager pdf download: https://drive.google.com/file/d/1BYZtMJTChlLInqzsLtJeDec40Pvrj5a9/view?usp=sharing